Ziksta
circleOperational Intelligence Layer

Know which restaurant outlets need attentionbefore ratings fall.

A monochrome perspective on performance. Move from reactive fixing to architectural excellence with precision signal detection.

Most brands realize problems too late.

CriticalSignal Detected
!

Problems surface too late

By the time Google ratings drop, the operational failure has already impacted hundreds of customers.

Avg Rating
4.6
4.8
4.7
2.1
4.9
4.7
4.8
4.7
2.1

Averages hide reality

Head office sees a safe 4.6 average, while individual outlets are quietly failing under critical operational stress.

Network Contagion

One underperforming outlet quietly creates brand-wide friction, eroding equity across the entire network.

Ziksta tells you
what to do.

Our signals identify the exact operational friction points that lead to negative reviews before they happen.

One score that everyone understands
84Ziksta Score
Trends that show direction instead of noise
Positive Trajectory Detected
Actions teams can execute immediately
timer
Queue Management
Kitchen prep delay exceeding 15m threshold
Critical
group
Staffing Signal
Increase front-of-house staff for dinner peak
Active
inventory_2
Supply Chain
Restock artisanal glassware by 16:00
Pending
ac_unit
Infrastructure
Thermostat calibration check required
Pending

What you get with Ziksta:
Clear answers without digging through data.

A unified operating system for brand excellence across thousands of locations.

analytics

Early visibility into problem outlets

Detecting operational decay before it manifests in customer ratings.

Anomaly Detected
query_stats

Clear reasons behind rating changes

Attributing shifts to specific operational categories with precision.

Service88%
Speed42%
Quality94%
radar
hub

One shared view

Standardized NPS across the entire organizational architecture.

72
One View Caption
calendar_month

Monthly focus

Reduce peak hour wait times by 12%
Standardize morning prep workflow
Refine evening host greeting script
auto_awesome

Less manual work

Collapsing noise into actionable intelligence.

Thousands of Reviews
arrow_forward
One Ziksta Signal

The Integration Flow.

Simple to start. No disruption to your operations. No heavy setup. No technical configuration.

01

Connect Google Business Profile

Securely link your locations with one click. Ziksta uses official APIs to synchronize your store data.

Syncing Locations
verified_userConnection Secure
02

Capture in-store feedback

A sleek mobile interface. Guests provide feedback in seconds, feeding live signals directly into your command center.

How was your visit?
Central Station Location
starstarstarstarstar
Submit Rating
check_circle

Thank you.

Your feedback has been
processed by Ziksta AI.

03

Ziksta analyzes automatically

Raw data is funneled through our intelligence layer, identifying the core operational signals that drive performance.

WAIT TIMEPRICINGSERVICE
04

Get clear actions

No more guesswork. Receive a prioritized action plan tailored to each location with live completion tracking.

Monthly Action PlanOperational Focus
check_circle
Standardize afternoon prep workflow
Kitchen Operations
Critical
check_circle
Calibrate front-of-house greeting timing
Guest Service
High Priority
Inspect heat-lamp sensor threshold
Infrastructure
Planned

The kind of insight restaurant teams actually see

Ziksta does not show raw data. It surfaces clear signals operators can act on.

These are not analytics dashboards. They are operational signals.

Understand what customers appreciate

friendly stafflightingquick servicemenu layoutfood qualityambient noisetable turnover

Identify what is hurting the experience

CRITICAL

wait times

+14%

Track loyalty by customer type

New4.2
Returning4.8

See differences between public and private feedback

star_rate
4.1Google Reviews
chat_bubble
4.9In-store feedback

Focus on what matters next

  • 01

    Reduce dinner rush friction

  • 02

    Optimize staff allocation

  • 03

    Update late-night menu

Frequently asked
questions

Detailed insights into the platform architecture, integrations, and premium service offerings for high-volume hospitality.

What is Ziksta?add

Ziksta is a high-fidelity feedback intelligence platform engineered specifically for the premium hospitality sector. We enable restaurant groups to capture real-time guest sentiment and transform raw data into operational excellence through AI-driven analytics and seamless CRM integrations.

Is Ziksta built for multi-outlet restaurant chains?add

Absolutely. Our architecture is multi-tenant and hierarchical, designed to provide corporate leadership with a macro-view of brand performance while allowing individual outlet managers to deep-dive into localized guest feedback and service recovery metrics.

How does the feedback integration work?add

Ziksta integrates directly with your existing POS and reservation systems (like OpenTable, SevenRooms, or Toast). This allows us to correlate feedback with specific server data, bill totals, and guest history, providing a 360-degree view of the dining experience without manual entry.

Pricing and Enterprise plansadd

We offer bespoke pricing tiers based on outlet volume and desired integration depth. Our Enterprise plans include a dedicated account strategist, custom API access, and white-labeled survey interfaces to match your brand's unique aesthetic identity.

Take control before ratings fall.

Join 200+ global brands already using Ziksta to drive operational excellence through monochrome precision.